There are many new technologies that are changing how Australian food service businesses operate. These technologies are making it easier for businesses to serve food, and they are also making menu items more accessible to consumers. In this article, we will discuss five of the most influential new technologies that are changing the nature of food service in Australia.
- Food delivery apps
The first technology that we will discuss is food delivery apps. These apps allow businesses to deliver to their customers without needing to manage their own delivery service. This means that businesses can save money on delivery fees and serve more customers during busy periods when there’s no more table seating left.
These apps have already started to take over the food service industry in Australia. It’s not just big takeaway chains using them – nearly every small restaurant and cafe around the country can now be found on popular apps.
These apps have had a flow-on effect of creating new work opportunities for delivery drivers all over Australia.
- Online ordering systems
Another important new technology changing food service in Australia is online ordering systems. These systems allow businesses to take orders from their customers online and process payments with ease. This makes it easier for businesses to manage their orders, and it also allows customers to take advantage of customer deals, discounts and promotions that may be offered online.
These systems introduce many productivity benefits for kitchens as they can better manage the flow of orders. It also means customers can order ahead before coming to the venue, meaning they’ll spend less time waiting and more time enjoying their meal.
- QR code menus
As the name suggests, this is a type of menu that is accessed via a QR code (typically printed on the table or on a card for customers to use). Customers can use their smartphones to scan the QR code and browse their options before ordering, the same way they would with an app.
QR code menus are becoming increasingly popular in Australia as they offer several advantages over traditional menus. They’re more cost-effective, they’re easier to update, and anyone with a smartphone can access them.
One of the most important ways this technology impacts food service in Australia is that it helps restaurants save money by replacing the need for more wait staff. If people can access and order from a menu on their smartphone, you don’t need to employ as many waiters and waitresses.
- Digital signage
Digital signage is another technology that’s changing food service in Australia. Digital signage is a type of display that can show images, videos, and other information. It’s often used in restaurants and cafes to display menus, as well as promotions and specials.
Digital signage is a great way to engage with customers and promote your offerings. It’s also more cost-effective than traditional signage since you can continue to use it if your menu changes or you decide to rebrand.
- Self-service kiosks
Self-service kiosks are another type of technology that’s becoming increasingly popular for food service in Australia. These kiosks are computerised machines that allow customers to order without needing a waiter or waitress.
This technology is beneficial for businesses because it can help to reduce labour costs. It’s also convenient for customers as they can order at their own pace and feel less pressure to make a decision quickly.
As you can see, many new technologies are changing food service in Australia. These technologies are making it easier for businesses to operate and improve the experience for their customers. What new technologies are you most excited about?